Upgrades

All Kaspersky Lab customers can upgrade the current version of their software to the latest one for free, as long as they have a valid activation code and time remaining on their license. If you have Kaspersky Internet Security 7.0 on your computer, you can upgrade to Kaspersky Internet Security 2009. If you have Kaspersky Anti-Virus 7.0, you can upgrade to Kaspersky Anti-Virus 2009.

Please note: Your activation code for Kaspersky Internet Security will only work on future versions of Kaspersky Internet Security, not Kaspersky Anti-Virus and vice versa.

For detailed instructions on performing your upgrade, please see our upgrade guide.

Renewals

Renewals are done through the Kaspersky Lab software and require that the software is activated with a valid license. You will be brought to a secure page where you will purchase a new activation code for your Kaspersky Lab product.

7.0 versions: Select Activation in the menu on the left and then Renew key to the right.

2009 Versions: Select License in the menu to the left and then Renew license to the right.

Frequently Asked Questions:

When I am done with my renewal, do I need to do anything with the software?

Yes, when you complete the purchase of your renewal, you will receive an activation that you will need to add to the software.

• Activation Guide 7.0
• Activation Guide 2009

I currently have Kaspersky Anti-Virus. Can I purchase Kaspersky Internet Security as my renewal instead?

Yes, but you will need to uninstall the Kaspersky Anti-Virus software and download and install the Kaspersky Internet Security version. See the Upgrade Guide for instructions.

I am having trouble renewing the software. Who can I contact for help?

Kaspersky Lab customer service will be able to assist you with any issue regarding renewing the software. You can submit a case here: http://usa.kaspersky.com/support/renewal-activation-support-form.php