Kaspersky Lab America’s support will be closed in observance of Thanksgiving holiday on November 26th, 2009.

Support will be available on Friday, November 27th from 8am to 6pm EST and will resume normal business hours the following Monday.

Regards,

Kaspersky Lab America's Team

Open a Case

First Name *
Last Name *
Company *
Zip Code *
Phone *
Email Address *
Confirm Email *
Software Product*	How do I know which product I have?
Find your Kaspersky product by either: Right-click on the Kaspersky K in the lower right corner of your screen and select About. Open the program and look in upper left of the main Kaspersky window. [Close this box]
Software Version*	How do I find the version number?
Find your Kaspersky version by either: Right-click on the Kaspersky K in the lower right corner of your screen and select About. Open the program and click on Support. [Close this box]
Operating System*	How do I find this?
Find your Windows version by either: Open your Start Menu and right click on Computer or My Computer, then click on Properties. Hold down the Windows key and press the Pause/Break key. [Close this box]
- Please Specify OS	*
Trial or Licensed *	How do I find my license status?
Find your license status by: Open Kaspersky and click on License (in 2010 and 2009) or Activation (in 7.0). [Close this box]
Please Specify Order Number
Please Specify Website
Please Specify Retail Store
Please Specify Reseller
Type of Problem *	Please take care to select the type that best fits your issue.
Detailed Problem Description *	Please describe the problem with specifics, including the exact error message, as an incomplete description will delay resolution.
Attach Files:	Add another file Add another file Add another file Add another file If you have saved Kaspersky log, or screenshot to submit with your case, click the Browse button to attach the file. This form only accepts Word documents along with, PDF, TIFF, JPG, GIF, and Bitmap files.
Enter letters shown in the box: * [?]
The security code prevents automated case submission to prevent unneeded cases from being created. [Close this box]

Kaspersky Americas Support and Services

Open a Case