Dedicated, Personalized, and Skilled Professional Services

Kaspersky Professional Services provides customers with a personalized, dedicated service engagement. Our trusted professional service engineers offer in-depth product knowledge for comprehensive deployment assistance, training, risk assessment and advanced issue resolution.

Key Benefits

• Professional Services & Training can shorten your learning curve, minimize cost and complexity, and reduce risk.
• Professional Services accelerates roll-outs and reduces deployment risk by using best practices to implement Kaspersky product technologies.
• Benefit from formal assessments, solution design and deployment planning, installation and upgrade services, onsite product deployment or remote migration assistance.
• These scalable, cost-effective service offerings use industry-leading technologies, proven methodologies, and best practices developed by highly experienced professionals based on numerous customer service engagements.

On-site Professional Services

• Per diem on-site support which can include:
  • Training
  • Deployment Assistance
  • Troubleshooting
• We cover, but are not limited to, these topics:
  • Installation and Uninstallation
  • Package and Policy Creation
  • Scan and Update Tasks Creation
  • Report Creation
  • Best Practices Recommendations
  • Troubleshooting and Q&A sessions

Remote Support Assistance

• Per hour remote Webex and telephone assistance
• Dedicated engineer to perform:
  • Product Overviews
  • Product Training
  • Deployment assistance
  • Troubleshooting

Purchasing and Pricing information, contact the Kaspersky Sales Team:

Phone: +1 (866) 563-3099
Email: SMBSales@kaspersky.com
Website: http://www.kaspersky.com

For Technical, Scheduling, and Scoping questions, contact the Professional Services Team:

Email: professionalservices@kaspersky.com
Professional Services Questionnaire: http://usa.kaspersky.com/support/KasperskyTechnicalQuestionnaire.doc